DECADE.promo

Introducing DECADE.promo

Welcome to the Future of Promo Goods

The all-in-one platform built for promotional products distributors and suppliers. Manage orders, track shipments, invoice customers, and grow your business, all from one place.

Order Management Shipment Tracking Stripe Invoicing Customer Portals
Welcome aboard. Let's get to work.
Delivered By Decade
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Spending by Month

Orders by Status

🎨
Request Art Files
Need a new logo or design modification? Submit a request and your rep will handle it.
🛒
Browse Products
Explore our catalog of promotional products with pricing and details.
🖼
Art File Library
View all the art files and logos associated with your account.

Orders by Status

Orders Over Time

Revenue by Month

Top Products

Customer Invoice Status

Supplier Invoice Status

Top Suppliers by Orders

to

Revenue by Distributor (Top 10)

to

Recent Customer Feedback

Orders

Filters
🎯

Every order starts with a lead. Are you capturing them?

Use the Capture Tool to pull product details from any supplier site in one click. The lead lands in your pipeline ready to quote and convert.

View Leads →
Customer Invoice
Supplier Invoice
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Order # Order Status Invoice # Invoice Status Project Item # Product # Product Name Qty Total Price Total Profit Company Customer Supplier Supplier Invoice # Supplier Invoice Status PO # Tax Exempt Firm In Hands Distributor Salesperson Template Files Design Files Proof Files
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Invoices

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Invoice # Order # Customer Project Amount Paid Remaining Status Sent Last Reminder Reminders
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Send Quote
Send Invoice
Request Quote
Request Virtual
Request Sample
Send PO
💬 Comments are visible to the customer. Use the Internal tab for private team notes that customers can't see.
🚚 Tracking updates are pulled automatically from the carrier. You'll be notified when your order ships and when it's delivered.
✅ Review your proof files here. You can approve the design or request changes with feedback. Your rep will be notified instantly.

Template Art Files

Design Art Files

Product Mockups

Linked Art Files

Leads

Submit product ideas and quote requests to your salesperson.

Filters
⚡
Turn any product page into a catalog product, in seconds.
1 Install the Capture Tool
→
2 Browse a supplier site
→
3 Click Capture: product added to catalog
Lead # Customer Product Temperature Assigned To Status
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Art File Library

Assign to:
Filters
🔗 Art files uploaded on orders automatically appear here. Use "Actions" to copy files to orders or link them to companies and projects. Customers can browse this library but can't download files directly.
File Company Source Uploaded By Date Actions
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Branded merchandise, with a person behind it

2.5 million products. One dedicated salesperson. Zero surprise pricing.

This is a catalog, not a checkout. Browse the products you're interested in and a real account rep at Delivered By Decade quotes, sources, decorates, and ships every order - all itemized, all transparent, every time.

Create Free Account Browse the Catalog

No credit card. Free account. Save your favorites + get a first-order coupon.

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Featured products

View all →
💬
Your dedicated sales rep

You don't shop here. You work with someone here.

Every account at Delivered By Decade is paired with a real human - not a chatbot, not a ticket queue. They learn your brand colors, your turnaround, your suppliers, and your story. After a few orders they know your kit better than you do.

  • One name, one inboxYour rep handles every quote, proof, order, and reorder. No "let me transfer you."
  • Knows your brandColors, fonts, logo files, shipping rules - all saved. We don't ask twice.
  • Recommends, doesn't upsellIf a cheaper supplier or better material exists, your rep tells you - even if it costs us margin.
  • Picks up the phoneReal number, real person, Mon-Fri 9-5 ET. Email replies inside one business day, every time.
Create Free Account Request a Quote

Buying guides

All guides →

Real, factual advice for procuring branded merchandise. No fluff.

Quick answers

Full FAQ →
Do I need a minimum order?

Most items have a low minimum (often 24-48 pieces) and a few have no minimum at all. Tell us your target quantity in the quote and we'll pick the best supplier for your run.

How fast can I get my order?

Standard turnaround is 7-14 business days from art approval. Many products offer rush production (1-3 business days) for an added fee.

Do you offer free art proofs?

Yes. Every order includes a free digital proof showing your logo on the product before anything goes to press. You approve in writing - we don't print until you're happy.

Ready to brief your next project?

Two ways to start. Both get you a real quote with bottom-line pricing within one business day.

Create Free Account Request a Quote

Have a project in mind already? Quote first - we'll create the account when you submit. Either way you save.

Browse the catalog

Browse by category.

Apparel, drinkware, bags, tech, awards, signage - and a few thousand more. Every product is customizable with your logo or artwork. Your account rep at Delivered By Decade handles sourcing, decoration, and delivery.

Browse Full Catalog Request a Quote
Popular right now
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All categories

Browse by theme →

A-Z, with a live filter to type and narrow. Tap any tile to browse.

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Not sure where to start?

🏆

Browse by theme

Trade show, onboarding, holiday, golf, employee gifts. Curated picks for the use case you're solving.

🔍

Search the catalog

2.5 million+ products with full filtering: color, decoration method, price tier, in-stock, eco-friendly, and more.

💬

Just describe it

Don't want to browse? Tell your account rep what you need - we'll send back 3-5 options with real pricing in one business day.

Don't see what you need?

If you can imagine it, we can probably brand it. Tell us what you're looking for and we'll source it.

Request a Quote
← Back to gallery

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Want this product? Get a quote.

Tell us your quantity, deadline, and decoration. We'll come back with bottom-line pricing in one business day.

Request a Quote
Branded merchandise for every team

Who we work with

Different teams have different swag needs. We've spent thousands of orders learning the patterns - here's the playbook for each.

Request a Quote Browse the Catalog
Recognize yourself?

Pick the team you run. Each page covers what they typically buy, the budget tiers that work, and how we make their life easier.

Pick your team

Don't see your fit?

If your brand needs to live on something physical, we're who builds it. Tell us who you serve.

Contact us
Decoration capabilities

How we put your logo on it

Screen print, embroider, engrave, sublimate, deboss, foil-stamp - we pick the right method for the substrate, quantity, and budget. And tell you exactly why.

Request a Quote Embroidery vs Screen Print Guide
Not sure which?

Don't pick the method - pick the product. Tell your account rep about your project and we'll recommend the right decoration in your quote.

All decoration methods

Got a substrate that's not on the list?

We've decorated weirder things than you might expect. Tell us what it is and we'll figure out the right method.

Request a Quote
Promotional products by state

Branded merch shipped to all 50 states

We ship branded apparel, corporate merch, and event swag anywhere in the United States. Pick your state for local context, top metros, and shipping notes.

Request a Quote Browse the Catalog
Where you are matters

Each state page covers the metros we ship to, the local industries we work with, and the typical lead times into your area.

Pick your state

Need a quote for a multi-state rollout?

We routinely split orders across many ship-to addresses. One PO, one invoice, individual shipments anywhere in the US.

Request a Quote
Promotional products by city

Top US metros we serve

Branded apparel, corporate merch, and event swag for top US metros - same-week ground from our Midwest fulfillment hub.

Request a Quote Browse by State
Local context, fast shipping

Each metro page lists suburbs we ship to, anchor employers we work with, and the conventions and venues we typically supply.

Pick your metro

Don't see your city?

We still ship anywhere in the US - city-specific pages are coming. In the meantime, request a quote and we'll handle the rest.

Request a Quote
← Back

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Ready to put this in motion?

Send us your project details and your account rep responds with a quote within one business day.

Request a Quote
Buying guides

Real guides. Specific advice. No filler.

Long-form, factual guides for procuring branded merchandise. Written by the team that actually runs the orders.

Request a Quote Ask a question
Why these guides exist

Most "promotional products" content online is generic SEO filler. These guides are the questions our buyers actually ask, answered with the level of specificity we'd give a customer on the phone.

All guides

Pick a topic. Each guide is 4-7 minutes of reading.

Ready to brief your next project?

Skip the back-and-forth. Send us your project details and your account rep responds with a quote within one business day.

Request a Quote
← Back to guides

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Have a project in mind?

We'd rather talk specifics than write more guides. Brief your project and your account rep responds with a real quote within one business day.

Request a Quote
Browse by use case

What's the occasion?

Themes are how products get used. Trade shows. Onboarding kits. Golf outings. Holiday gifts. Tap a theme to see products curated for that moment.

Browse Full Catalog Browse by Category
Popular themes
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All themes

Browse by category →

A-Z, with a live filter to type and narrow. Each tile filters the gallery to that use case.

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Got a use case we don't list?

Tell us the occasion and the audience - we'll come back with a curated picklist + real pricing.

Request a Quote
Help center

Got questions? We've got answers.

Real answers from real people, organized by topic. If yours isn't here, we reply within one business day - guaranteed.

Request a Quote Contact Us
Jump to a topic
  • Pricing
  • Production
  • Art & Files
  • Account & Shipping

Pricing

How does pricing work?

Prices drop as quantity goes up. The "list price" you see on each product is the per-piece price at that quantity tier. Setup, decoration, and shipping are itemized in your quote so there are no surprises - one bottom-line number, every line itemized.

Do I need a minimum order?

Most items have a low minimum (often 24-48 pieces) and a few have no minimum at all. Tell us your target quantity in the quote and we'll pick the best supplier for your run.

What payment methods do you take?

Card (Visa, Mastercard, Amex, Discover) and ACH. Net terms available on approved accounts after the first paid order.

Are there hidden setup fees?

No. Every cost - artwork setup, decoration setup, color charges, shipping - is itemized on your quote before you commit. If we don't write it down, you don't pay it.

Production & Turnaround

How fast can I get my order?

Standard turnaround is 7-14 business days from art approval. Many products offer rush production (1-3 business days) for an added fee. Ask in your quote and we'll confirm what's possible for your specific item.

What decoration methods do you offer?

Screen printing, embroidery, laser engraving, full-color UV print, heat transfer, sublimation, pad printing, debossing, embossing, custom labels and packaging. We pick the right method for the substrate, quantity, and budget - and tell you why.

What if I need samples first?

For larger orders we can usually pull a blank sample from the supplier so you can see the actual product in your hand before committing. Branded pre-production samples are available on most items for a fee.

What's your "on-time or we make it right" policy?

If we miss a deadline we committed to, we'll cover rush shipping or work with the supplier on a credit. We don't ship and forget - your in-hands date is the goal, not our production date.

Art & Files

Do you offer free art proofs?

Yes. Every order includes a free digital proof showing your logo on the product, with the actual decoration method and color match, before anything goes to press. You approve the proof in writing - we don't print until you're happy.

What art files do you accept?

Vector files (.ai, .eps, .pdf, .svg) work best for printing. Hi-res raster files (.png, .jpg at 300dpi) work for most digital methods. Don't have a vector file? Send what you have - we can recreate or vectorize most artwork.

What if my logo needs cleanup?

We have an in-house art team. Light cleanup (color tweaks, background removal) is free; full vectorization or recreate-from-scratch is quoted as art services. Either way you get a proof before any production runs.

Account & Shipping

Can I order without an account?

You can browse the catalog and request a quote. We don't take orders directly online - every project goes through a real account rep at Delivered By Decade who quotes, sources, and manages the order. The free account is how we keep your project, proofs, and reorder history in one place.

What's the difference between a quote and an order?

A quote is a no-obligation pricing breakdown. Once you approve the quote and the proof, we convert it into an order, collect payment, and start production.

How do reorders work?

Easy. Sign in, find the order in your account, and click Reorder. Same product, same art, same decoration - just confirm quantities and we'll quote it again at current pricing.

Can you blind ship to my customer?

Yes. We ship in plain boxes with no distributor branding by default. Your customer gets a clean unboxing with your brand on the merch.

Do you handle international orders?

Most orders ship within the US. International shipping is available on request - tell us your destination and we'll quote freight.

Still have questions?

Real humans, fast replies. Pick whichever channel is easiest.

1

Request a quote

Tell us about your project and we'll come back with real numbers + a free art proof.

2

Send a message

Got a general question? Drop us a line - one business day reply, every time.

3

Read about us

How we work, what we make, who we serve. The full picture in 2 minutes.

Ready when you are.

Skip the back-and-forth. Send us your project details and your account rep responds with a quote within one business day.

Request a Quote
About us

Branded merchandise, done with intent.

A full-service promotional products partner. From kickoff merch to global uniform programs - sourced, decorated, and delivered, on time.

Request a Quote Browse the Catalog
By the numbers
  • 2.5M+
    Products in catalog
  • 1,500+
    Vetted suppliers
  • 12+
    Decoration methods
  • 1 day
    Quote turnaround
“

We source it, decorate it, and deliver it - so your brand shows up exactly the way you wanted.

What we do

From single awards to five-figure uniform runs - same crew, same standards. We work with a vetted supplier network, an in-house decoration team, and one project manager from quote to delivery.

  • Sourcing across 1,500+ vetted suppliers
  • 12+ decoration methods, picked for the substrate
  • Logistics, kitting, and blind shipping

How we're different

Six things that separate us from the typical promo shop. Drawn from a decade of cleaning up other people's quotes.

Typical promo shop

What you usually get

  • Hidden setup, art, and shipping fees stacked on the invoice after the fact
  • Stock photo proofs - or no proof at all
  • Ticket queues, offshore reps, three-day reply times
  • Vague delivery dates and finger-pointing if it slips
  • "List price" markup games on inflated catalogs
  • Reorders mean starting the whole process over
Us

What you get instead

  • One bottom-line quote - items, decoration, setup, shipping, art
  • Free art proof on the actual product, every time
  • Real humans, same business day - same-day before noon ET
  • On-time delivery or we make it right, no questions asked
  • Tiered pricing from real net costs - transparent, every time
  • One-click reorder at locked pricing, art and supplier saved

How we work

From "we need 250 shirts" to "they're at the venue" in four steps.

  1. 1

    Tell us about your project

    Pick a product or describe what you have in mind. Quantity, deadline, decoration. Rough is fine.

    ~5 min
  2. 2

    Real quote + free proof

    Within one business day. Bottom-line pricing, your logo on the product, alternates if there are better options.

    1 day
  3. 3

    Approve and we produce

    You sign off on the proof. We collect payment, lock in the supplier, and start production immediately.

    7-14 days
  4. 4

    Ships on time

    Tracking the moment it leaves the supplier. Blind shipping if you need it.

    at the venue

Who we work with

View all →

If your brand needs to live on something physical, we're who builds it. Pick the team you run.

👥
Most-requested

HR & People Ops

Onboarding kits, milestone gifts, retention swag, and the recognition program your team will actually wear in public. Built for repeat orders, sized for headcount.

Explore HR kits →
📣

Marketing

Campaigns, trade shows, customer giveaways.

Learn more →
🛠

Operations

Uniform programs, field gear, safety.

Learn more →
🚀

Founders & SMBs

Client gifts, launch swag, anniversary kits.

Learn more →
🏫

Schools & Nonprofits

Spirit wear, fundraisers, donor kits.

Learn more →
🎨

Agencies

Client deliverables, event activations.

Learn more →

Decoration capabilities

View all →

We pick the right method for the substrate, quantity, and budget - and tell you exactly why.

🎨

Screen printing

T-shirts, totes, posters, signage.

›
🧹

Embroidery

Polos, jackets, hats, beanies.

›
🔥

Laser engraving

Drinkware, tools, awards, leather.

›
🌈

Full-color UV print

Hard goods, photoreal artwork.

›
🔆

Heat transfer / DTF

Performance fabrics, sublimation alternatives.

›
💎

Sublimation

All-over print, polyester wear.

›
🖌

Pad printing

Pens, golf balls, irregular surfaces.

›
✨

Debossing / Embossing

Leather, journals, premium gifts.

›

One quote. Free proof. On-time delivery.

Tell us about your project and we'll come back with bottom-line pricing within one business day.

Request a Quote

Let's start your next project.

Real humans. Fast replies. One business day on every inquiry, same-day before noon ET.

Our reply guarantee

1 business day. Every time. No exceptions.

For project inquiries we recommend the quote form instead - it gives us the context to come back with real numbers fast.

  • Real-human replyOne business day, same-day before noon ET. No bots, no ticket queues.
  • Direct line to your teamThe same crew that builds your order is the one you talk to.
  • Honest answersIf a deadline is tight or a method is wrong for your substrate, we'll say so.
Email
Phone
Address
Hours Monday-Friday, 9am-5pm Eastern
Follow along

Send a message

Tell us what you're trying to make. We'll come back with the right product, the right decoration, and a real number - no pressure, no spam.

By submitting, you agree we may contact you about this message. No spam.

Got a project? Request a Quote for full pricing + free art proof.

Request a Quote

Tell us about your project. We'll come back with a quote within one business day. Free art proofs included.

What you'll get back

One quote. Real numbers. Free proof.

No "we'll get back to you." Within one business day a real human sends you a real quote with everything itemized.

  • Bottom-line priceItems, art, decoration, setup, shipping - all in. No surprise fees.
  • Free mockup, every timeYour logo on the actual product, with the actual decoration method.
  • Real human replyOne business day. Same-day before noon ET. No bots.
  • On-time or we make it right7-14 day typical turnaround. Rush available on most items.
  • Honest about constraintsIf a deadline is tight or a method is wrong for the substrate, we'll say so.

By submitting, you agree we may contact you about this request. No spam, no sharing your info.

Thanks — we got it.

A real human will reply within one business day.

Sign in

Welcome back

One click. You're in.

Email magic-link sign-in - no passwords to remember, no resets, no friction. Click the link we send and you're back in your account.

  • Pick up your favoritesEvery product you've saved, exactly where you left it.
  • Track open quotes + ordersStatus, proofs, ship dates - all in one timeline.
  • One-click reorderSame product, same art, current pricing.

Enter your email and we'll send a one-time sign-in link. Expires in 30 minutes.

No account? Create one free

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Create your free account

Free account

Quote, order, and reorder - all in one place.

Free account. No credit card. No spam. Your first-order coupon is waiting at signup.

  • Save favoritesPin products and pick up where you left off.
  • Faster quotesContact info, art files, and project context auto-fill.
  • Free art proofs every timeSee your logo on the product before anything prints.
  • Order history + one-click reorderSame product, same art, current pricing - in seconds.
  • Real-human reply in one business dayNo bots. No ticket queues.

By signing up you agree to receive quote replies and order updates. We never sell your info.

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Art File Checker

0 credits for AI vectorization

Instantly check art files for print production readiness: vector quality, DPI, fonts, and more.

🎨

Need more than a quick check? External Art Services handles the full job.

This page checks files and can auto-vectorize simple raster art with AI. For complex vectorization, embroidery digitizing, or full custom design work, submit a request to your art team in External Art Services.

External Art Services →
🎨
Drop your art file here
Instantly check if it's production-ready for printing & decorating
Vector
AI EPS SVG PDF
Raster
PNG JPG TIFF BMP WEBP
Embroidery
DST
📖

Learn the difference between raster, vector, and embroidery files.

Our Art File Guide explains file formats, common misconceptions, and why embroidery is its own world.

Read the Art File Guide →

Vectorize History

Date Original File SVG Output Dimensions Size Run By Credits
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Color Converter

Pantone to RGB, HEX, CMYK

Pick a Pantone Coated color to see its RGB components, hex value, and CMYK percentages.

Pick a Pantone color to see its values.

RGB, HEX, or CMYK to Pantone

Enter a color in any format to see the closest Pantone Coated matches, sorted by visual distance (smaller = closer).

Your selected color
Hex #F4C55C
RGB 244, 197, 92
CMYK 0, 19, 62, 4
Closest Pantone matches

Color Matcher

Find the colors in any image

Upload an image or pick one from your Art Library, then click anywhere on the image to capture the color. We'll show you the Hex, RGB, CMYK, and the closest Pantone Coated matches so you can hand production-ready specs to your suppliers.

  • Supports JPG, PNG, WEBP, and SVG. For best color accuracy use a high-quality original.
  • Click to lock a sample. Use the sample-size picker to average over 3x3 or 5x5 pixels and smooth out JPEG noise.
  • The Auto Palette button extracts the most dominant colors in one click.

Art File Guide

Art File Education

Why Art Files Are Not All the Same

Understanding the difference saves time, money, and reprints for you and your customers.

Pixel-Based

Raster Art

A grid of colored squares (pixels). At small sizes it looks sharp. Enlarge it and you see the grid: blurry edges, blocky shapes, unusable for print.

  • Resolution is fixed at the time of creation
  • Print minimum: 300 DPI at the final output size
  • Web images are typically 72–96 DPI, never print-ready
  • Scaling up = quality loss, always
PNG JPG TIFF BMP WEBP
Needs 300+ DPI at final print size
VS
Math-Based

Vector Art

Built from mathematical paths: points, curves, and lines. No pixels. No resolution limit. A logo built in vector can print on a business card or a billboard, identically sharp.

  • Infinitely scalable without any quality loss
  • Fully editable: colors, shapes, and text
  • Output is always clean, crisp, and production-ready
  • The preferred format for all print decorating
AI EPS SVG PDF when truly vector
Print-ready at any size
⚠️
The Most Common Misconception

A "Vector" File Extension Doesn't Mean Vector Artwork

AI, EPS, SVG, and PDF are containers, not guarantees. Each of these formats can hold raster images embedded inside them. The file extension tells you the wrapper, not what's inside it.

01
The Placed JPEG

A designer drops a customer's JPEG logo into Adobe Illustrator, scales it up, and saves it as a .AI file. The customer sends it over saying "here's the vector file." The container is AI. The contents are a low-res raster image.

02
The Scanned PDF

A logo is scanned from a business card and saved as a .PDF. It opens cleanly in Acrobat and looks fine on screen at small sizes. But zoom in: it's a photograph of a logo, not actual vector data. Print it at 4 inches and it will be blurry.

03
The "Live Trace" Trap

Illustrator's Live Trace converts a raster image into technically vector paths. But tracing a low-res image produces thousands of jagged, noisy paths that follow the pixel edges. The file is vector. The quality is unusable. Always ask for the original hand-drawn vector.

💡
The Art File Checker looks inside the file, not just at the extension. It detects embedded raster images, checks actual DPI and dimensions, and flags the real issue regardless of the file type label.
🧵
Embroidery is a Different World

Machines Don't Print. They Sew.

No amount of art file quality prepares a design for embroidery. It requires a completely separate process.

🔢

What is Digitizing?

Digitizing is the process of converting artwork into a stitch file: a set of machine instructions that tells the embroidery head exactly where to place every needle. A skilled digitizer manually defines:

  • Stitch type: satin (outlines & text), fill (solid areas), running (details)
  • Stitch direction & density: affects sheen, coverage, and fabric pull
  • Underlay stitches: stabilize fabric before the top layer is sewn
  • Push & pull compensation: fabric stretches as it's sewn; the design must account for this
  • Color sequence: when to trim, jump, and change thread
A simple logo typically takes 30–90 minutes to properly digitize by a trained artist.
📐

Why .DST Files?

DST (Tajima) is the most universal embroidery machine format. It contains raw stitch coordinate data: no images, no colors, just stitching instructions.

  • .DST: Tajima format, accepted by nearly all commercial machines
  • .PES: Brother machines
  • .EMB: Wilcom software native format
  • .EXP: Melco/Expanded format
  • .OFM: Melco native format (Ameco/OFM machines)
Common question: "Can't you just convert my AI file to DST?"
No. There is no automatic conversion. Digitizing is a skilled trade, not a file format change. An embroidery logo must be re-created by a digitizer stitch by stitch.
DST Industry Standard
PES Brother
EMB Wilcom
EXP Melco
OFM Melco Native
Need embroidery digitizing or vector conversion? Submit a job to your art team through External Art Services: fast turnaround, professional results.

Get AI Credits

Mockups AI

Generate photorealistic product mockups from an uploaded product photo, your artwork, and a prompt. Costs 1 credit per generation.

🎨

Standalone Mockup Workbench

TODO - standalone page where PPDs can upload a product photo and artwork directly, write a custom prompt, and generate a mockup without needing an order.

For now, generate mockups from the Product Mockups section on any order detail page (under Design Art Files).

External Art Services

Filters
🔍

Just need to check a file? No request needed.

External Art Services is for submitting work to your design team. If you just need to know whether a file is production-ready, or want to auto-vectorize a raster logo in seconds, use the File Checker instead.

File Checker →
Request # Type Customer Order # Status Specs Summary Created
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Art Service Request

Original Files

Completed Files

Customers

Filters
🛍️

Your customers can browse your Product Gallery

Customers with portal accounts see your curated gallery, rate products, and submit quote requests, cutting email back-and-forth entirely.

Open Gallery →
Name Company Email Distributor Salesperson Invoice Email Phone Orders Total Revenue Avg Order Value Total Profit Avg Order Profit Referrer Commission %
Loading customers…

Art Requests

Filters
Request # Title Type Customer Status Linked To Assigned To Created
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Request Info

Reference Files

Delivered Files

Activity Log

New Sales Deck

This will capture a snapshot of the current orders and pricing. Give it a name so you can tell your decks apart.

Select quantity tiers to show as price break options on the deck.

Ticket Info

Submit Support Ticket

Crop Image

Zoom

New Art Request

Suppliers

Filters
⚡

Stop adding suppliers manually

Use the Capture Tool to import suppliers and their products directly from SAGE, Hit Promo, and any supplier website, in seconds.

Try Capture Tool →
Company Phone Orders Email Website Rating Status
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Companies

Filters
🏢

Give your clients a self-service portal

Add customer contacts to any company. They log in, track their orders, browse your Product Gallery, and send quote requests directly.

Manage Customers →
Name Industry Phone Distributor Customers Tax Exempt Orders Total Revenue Avg Order Value Total Profit Avg Order Profit Status
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⚡ Capture Tool

AI-Powered Product Capture

From supplier page
to your catalog.
Automatically.

Browse any supplier website. Click one button. Our AI reads the entire page: SKUs, pricing tiers, colors, setup fees, images, and more. Review, edit, and import in seconds. No more manual data entry.

15+Data fields extracted
<30sPer product capture
100%Editable before import
sageworld.com/product/CP280
SKU
$4.50
Colors
Setup
5 days
AI
DECADE.promo
CP280$4.50
5 colors5-7 days
✓

How It Works

Three steps. That's it. From supplier page to your catalog in under 30 seconds.

sageworld.com/product...
🖱️
1
Browse

Go to any supplier product page: SAGE, Hit Promo, Koozie Group, or any supplier website.

DECADE.promo
✓
Reading page...
Analyzing data...
3
Preparing preview
2
Capture

Click the extension icon and hit Capture This Product. AI reads the page and extracts every detail automatically.

DECADE.promo
✓
Product Imported!
97 credits remaining
3
Review & Import

Review the extracted data, edit anything, pick your supplier, and import. It's now in your Products catalog.

What Gets Captured

Our AI reads the full page and extracts every piece of product data it can find.

✓ Product # / SKU
✓ Product Name
✓ Description
✓ Quantity Price Tiers
✓ Net Cost
✓ Available Colors
✓ Decoration Process
✓ Imprint Dimensions
✓ Setup Fees
✓ Production Days
✓ Shipping Days
✓ Product Images
✓ MOQ
Extracted Data
Product #CP280
NameTwill Cap
Setup$55.00
Colors12 found
Tiers5 tiers
Chrome

Chrome Setup

Google Chrome & Chromium browsers

Chrome API Token

⚠️ Copy this now. It won't be shown again.

1
Install the Extension
Type chrome://extensions in your address bar Toggle Developer mode ON (top-right) Click Load unpacked → select the extension/ folder
2
Pin the Extension

Click the puzzle piece icon in your toolbar, find DECADE.promo Capture, and click the pin. The icon stays visible on every page.

3
Open the Side Panel & Connect

Click the DECADE.promo icon. The capture tool opens as a side panel docked to the right. Paste your Chrome token from above and click Connect.

4
Capture!

Browse any supplier page and hit Capture This Product in the side panel. It stays open alongside the page.

Works with: Chrome Edge Brave Arc Opera
Firefox

Firefox Setup

Mozilla Firefox

Firefox API Token

⚠️ Copy this now. It won't be shown again.

1
Install the Extension
Type about:debugging#/runtime/this-firefox in your address bar Click Load Temporary Add-on Navigate to the extension-firefox/ folder → select manifest.json
2
Open the Sidebar

Go to View > Sidebar > DECADE.promo Capture, or click the sidebar icon in your toolbar. The capture tool opens as a sidebar docked to the left.

3
Connect

In the sidebar, paste your Firefox token from above, enter the server URL, and click Connect.

4
Capture!

Browse any supplier page and hit Capture This Product in the sidebar. It stays open alongside the page.

Works with: Firefox 142+
Works with any supplier website:
SAGE ASI Koozie Group Hit Promo Any supplier site

💡 Pro Tips

Click away to compare

After capturing, click away from the popup to view the original page. Click the extension icon again and your data is still there, ready to import.

Edit before importing

Every field in the preview is editable. Fix a typo, add a missing color, adjust a price tier, then import.

Credits only deduct on import

If you capture but cancel, no credit is used. You only pay when you actually import a product.

Duplicate detection

If the same item # already exists for that supplier, you'll be asked whether to update the existing record or create a new one.

Projects

Filters
📂

Group related orders under a Project

Perfect for seasonal campaigns, event merch, or any customer with multiple concurrent orders. Assign orders and leads to a project to keep everything in one place.

View Orders →
🎨

Create Sales Decks to wow your customers

Turn any project into a professional, shareable presentation. Sales Decks showcase your products with images, pricing, and your branding - perfect for pitching multi-item proposals. Open any project and click "Sales Deck" to get started.

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New Project

Project Details
No customers attached yet.

First customer is the primary. Click a chip to mark it primary.

Orders

💡 Drag to reorder, then click Sales Deck above to create a shareable presentation. Each deck is a snapshot of these orders at that moment - perfect for proposals.

Art Files

Linked Art Files

Activity Log

Distributors

Company Owner Email Phone Memberships Salespeople Plan Status
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Users

Filters
👥

Give your sales reps their own logins

Distributor Users get their own pipeline, leads, and order views scoped to your business. Add your team here, then set up customer portal accounts so clients can self-serve.

Manage Customers →
Name Email Distributor Role Orders Total Revenue Avg Order Value Total Profit Avg Order Profit Credits Balance Credits Used Credit Revenue Status
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My Account

Profile


Change Password

Leave all three fields blank to keep your current password.

Site Billing (Stripe)

This is the Stripe account that collects money for the site: distributor subscription payments and credit purchases. This is completely separate from any distributor's own customer invoicing.

Found in your Stripe Dashboard under Developers > API Keys. This key allows the site to create checkout sessions when distributors purchase subscriptions or credits.
Used to verify that subscription and credit payment confirmations are genuinely coming from Stripe. Generated in your Stripe Dashboard under Developers > Webhooks after adding the webhook endpoint below.
Your public domain (ex. https://yourdomain.com). Stripe requires this to redirect distributors back to the app after a subscription or credit purchase completes. No trailing slash.
Webhook Endpoint Add this URL as a webhook endpoint in your Stripe Dashboard (Developers > Webhooks) and select the events checkout.session.completed and customer.subscription.updated. This allows the site to activate subscriptions and credit balances automatically after payment.
URL:

Stripe Connect (platform for distributors)

These values let your distributors connect their own Stripe accounts with one click (OAuth) instead of pasting API keys. Configure the platform once in your Stripe dashboard under Settings > Connect, then paste the values here.

Stripe Dashboard > Settings > Connect > Onboarding options > "OAuth for Standard accounts". Test and live modes have different client IDs - paste the one matching your Secret Key above.
Stripe Dashboard > Developers > Webhooks. When creating the endpoint below, switch the top selector from "Events on your account" to "Events on Connected accounts". That gets you a Connect-scoped signing secret.
Connect Redirect URI (for OAuth) Add this under "OAuth settings for Standard accounts" in the Stripe dashboard.
URL:
Connect Webhook Endpoint Add this URL as a webhook endpoint, and for the event-source selector pick "Events on Connected accounts". Select events: invoice.payment_succeeded, invoice.payment_failed, invoice.voided, invoice.updated, charge.refunded, account.updated.
URL:

Distributor Performance

📊

See who's closing, by rep and by period

Track order volume, revenue, and conversion rates across your sales team. Use this to coach reps, spot top performers, and set monthly targets.

View Leads →

Revenue by Team Member

Orders by Team Member

Lead Conversion Rate

Team Member Distributor Orders Revenue Avg Order Value Profit Avg Order Profit Active Pipeline Delivered Canceled Leads Converted Lost Conv. Rate Customer Rating
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Referrers

Name Email Phone Customers Status
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Tasks

Task Related To Priority Due Date Assigned To Status
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Comments

Thread Status Customer Latest Message From Unread Last Activity
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Notifications

Notification Type Related To Received
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My Distributor

Brand Logo

Upload your logo to replace the DECADE.promo brand in the sidebar for your team and customers. Recommended: transparent PNG at least 800 x 200 px. Logo is cropped to 4:1 and stored at 400 x 100.

No logo uploaded
Company Info
Address
Invoice Address
Industry Memberships
Business Documents

Upload and manage your W-9 and vendor sales license. These can be emailed to clients and suppliers.

W-9 Form
View
Vendor Sales License
View

Storefront Settings

Configure the public-facing /shop pages anon visitors see. Falls back to your distributor's main info when fields are blank.

SEO

First-time customer coupon

Social

Bot defense

Total SAGE calls all storefront visitors can make per day combined.

Refer a Distributor

Refer another distributor to the platform. When they activate a paid plan, you both get a free month.

Your Referral Link

Share this link. When another distributor signs up through it and activates a paid plan, both of you get a free month credited automatically.

Total Sent
0
Pending
0
Qualified
0
Free Months Earned
0
Sent Email Distributor Status Reward
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Manage Subscription

Email Templates

Invoice & Stripe Settings

Processing Fees

Default fees pre-filled on new orders. These can be adjusted per order.

Stripe takes roughly 2.9% + $0.30 + 0.4% (Invoicing) + 0.5% (Tax) ≈ 3.8% per card payment. Set this at least 3.95% to break even. Visa/Mastercard rules cap surcharges at 4% in the US.
ACH (bank transfer) costs Stripe 0.8% capped at $5. On invoices over ~$1,000, ACH is dramatically cheaper than card for your customers to use.
Stripe Integration

Connect your own Stripe account with one click. You keep every dollar your customers pay you - this is completely separate from your site subscription.

Notification Preferences

Choose which notifications you receive and how. Changes take effect immediately.

✉
Email Notifications

📱
SMS Notifications
Coming Soon

Text message alerts for order updates, payment confirmations, and more. This feature is not yet available.

Product Gallery

Filters
🔍
Not finding what you're looking for?
Search our full catalog of millions of products.
Discover More Products →
Free virtual proofs before you pay
Rush-ready options on many products
Real account rep behind every order
📦

Your product catalog

Filter your existing products above, or grow your catalog in one click: Find New Products on SAGE imports products with pricing, images, and supplier info. Install the Capture extension to add products from any supplier site.

SAGE

Find New Products

Search the SAGE catalog
Searching across all SAGE suppliers and categories. Use the fields below to narrow results.
How this works

Search millions of promotional products from the SAGE catalog. When you find what you need, they're automatically added to your product gallery with full pricing, images, and supplier details.

  • Your gallery search filters products already in your catalog
  • This panel discovers new products and adds them
  • Products load instantly with thumbnails - full details (pricing, colors, decoration) load when you open a product
  • Supplier contact info is automatically imported
Separate multiple terms with spaces. Use quotes for exact phrases.

Price & Quantity

Product Dimensions

×
×

Imprint Area

×
Enable by setting Max production time
Determines which regional catalog SAGE returns
🔍
Not finding what you're looking for?
Search our full catalog of millions of products - there's a good chance we have exactly what you need.
Discover More Products →
🛒
No products found
Try adjusting your filters or search terms.

Discover More Products

Find New Products

Admin Dashboard

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Platform SAGE Usage

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Admin Pages

🗄️
DB Schema
Visual database table map with relationships and descriptions
🏢
Distributors
Manage promotional product distributor organizations
👥
All Users
View and manage all platform users across all distributors
⚡
Credits
Platform credit ledger: distributor/user breakdown, transaction feed, AI mockup margin
✉️
Email Templates
Manage transactional email templates sent to customers and distributors
💬
Support Tickets
View and respond to user-submitted support tickets
⚡
Capture Extension Funnel
Install pipeline metrics: banner views → install clicks → first captures, split by Chrome / Firefox

Capture Extension Funnel

Install pipeline for the DECADE.promo Capture browser extension. Tracks banner impressions, install button clicks, install detections (extension popup opened), first captures, and ongoing usage. Split by browser (Chrome / Firefox) so you can see which store is converting.

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Credits

Buy more credits and review your distributor's usage: team totals, per-user breakdown, AI mockup spend, and full transaction history.

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Storefront Analytics

Pageviews, signups, quote conversions, SAGE usage, and abuse-log summary for the public storefront.

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Credits

Platform credit ledger. Aggregates, per-distributor + per-user breakdowns, full transaction feed, and AI mockup provider-cost vs credit-revenue margin.

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Color Mapping

Assign unmapped promo colors to canonical families so the gallery color filter catches them. Admin picks persist in the DB — no code deploy needed.

Database Schema

Visual map of all database tables, their purpose, and relationships. Tables are grouped by domain.

Site Workflow

End-to-end workflow diagram showing how each actor interacts with the platform across all major processes.

Unverified Addresses

Addresses that USPS could not confirm. Open the related record to edit and re-validate.

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SAGE API Usage

SAGE Connect API usage for your distributor. Monitor calls, caching, and monthly caps.

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SAGE Settings

Configure SAGE Connect API credentials and rate-limiting caps.

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Master Suppliers

Shared SAGE-sourced suppliers (one master record each). Every SAGE-configured distributor draws their supplier data from these rows. Read-only.

Company SAGE Supplier ID Line Website Phone Last Enriched Distributors Using
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Master Products

Shared SAGE master product catalog (one row per SAGE product). Every SAGE-configured distributor adopts from these rows. Read-only.

Product # Product Name Item # Category Supplier Source Detail Fetched
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Invited Users

Every customer portal invite across every distributor. Pending invites are still waiting for the customer to set their password.

Sent Customer Email Distributor Invited by Status Expires / Accepted
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SAGE API Payloads


        

Request a Quote

Download

Design Teams

Name Email Phone Requests Actions
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New Art Service Request

Request Type
Details
Digitize Specs
Vectorize Specs

Why Digitize?

What is digitizing?

Converting artwork into a DST stitch file that embroidery machines read. Each stitch is precisely plotted to reproduce your logo in thread.

When is it needed?

Any embroidery order: polos, hats, jackets, bags, towels, and more. Every unique design must be digitized before it can be stitched.

What affects quality?

Clean, high-contrast source art produces the best results. Simple logos with solid fills digitize better than photographs or complex gradients.

Stitch count and pricing

Embroidery pricing is based on stitch count. A typical left-chest logo runs 5,000 to 10,000 stitches. Full-back designs can exceed 50,000 stitches.

Garment considerations

Hats typically use a center-start stitch pattern. Polos need underlay stitches for stability. Towels require longer stitches to clear terry loops.

Required info

At least one dimension (width or height in inches), garment type, and Madeira Polyneon thread colors.

Why Vectorize?

What is vectorizing?

Converting raster (pixel-based) artwork into scalable vector paths. Vector art can be resized infinitely without losing quality.

Why PMS Pantone C?

Screen printing uses spot colors (actual mixed ink). PMS Pantone C (coated) is the industry standard. Each color requires its own screen, so accurate color specs are essential.

When is it needed?

Screen printing, vinyl cutting, pad printing, and any decoration process that requires clean, scalable paths rather than pixel-based images.

What makes good vector art?

Clean edges, solid color fills, no gradients or drop shadows. Each color should live on its own path for clean color separation.

Output formats

AI, EPS, or PDF with editable vector paths. These formats preserve scalability and color separation for production.

Are you sure?

From
Reply-To
To
Subject
Date
Status

Rename File

New Order

Client
Select a customer
Product & Supplier
Select color ▾
Pricing & Schedule
Margin Code Guide
L - 70%M - 65%N - 60%O - 55% A/P - 50%B/Q - 45%C/R - 40%D/S - 35% E/T - 30%F/U - 25%G/V - 20%H/W - 15% I/X - 10%J/Y - 5%Z - 0%
A number before a letter means "apply this margin to N tiers." 3R2U = first 3 tiers at R (40%), next 2 at U (25%). A single letter like C applies 40% to all tiers.
Refresh from product
Total Price
$0.00
Net
$0.00
Profit
$0.00
$0.00
$0.00
$0.00
Fees Total
$0.00
Net
$0.00
Profit
$0.00
Order Total
$0.00
Net
$0.00
Profit
$0.00

Status & Invoicing
Shipping

Design Art Files

Proof Art Files

Update Order Status

New Supplier

Company Info
Email Contacts
Payment
Notes

Activity Log

New Customer

Contact Info
Company & Assignment
No additional companies.

Customers who work for multiple companies can be added to others here. The Primary Company above is still used for invoices and default labeling.

Billing Address
Shipping Addresses

Save the customer first, then manage shipping addresses.

Notes

Contact

Orders

Projects

Shipping Addresses

Activity Log

New Company

Company Info
Address
Settings

New Customer Request

1
Company
2
Customer
3
Project
4
Order
+ Create new company
+ Create new customer
+ Create new project

Assigned Customers

Art Files

Linked Art Files

Tax-Exempt Certificates

Activity Log

Assign Art File

Add Assignment

Choose from Art Library

0 selected
📂
No files found
Try adjusting your search or filters
Loading art files...
0 selected

New Distributor

Company Info
Industry Memberships
Address
Invoice Address
Invoice Settings
Applied to card/link payments (ex. 3.50 = 3.5%)
Flat fee applied to ACH payments (ex. 5.00 = $5.00)
SAGE API

This distributor brings its own SAGE Connect subscription. Enter the three credentials below to enable SAGE search and product import for this distributor. Leave blank to turn SAGE off.

Stripe Integration

Distributors connect their Stripe account via OAuth from their own Invoice & Stripe Settings page. Use the checkbox below only to manually toggle the enabled flag if it ever desyncs.

Stripe Integration

Subscription

Billing History

Salespeople

Activity Log

New User

Account

Grants access to internal debug / research surfaces (e.g. the raw SAGE API payload viewer on product detail).

Password

New Product

Item Details
Location NameMax W (in)Max H (in)
Lead Times
Pricing
Margin Code Guide
L - 70%M - 65%N - 60%O - 55% A/P - 50%B/Q - 45%C/R - 40%D/S - 35% E/T - 30%F/U - 25%G/V - 20%H/W - 15% I/X - 10%J/Y - 5%Z - 0%
A number before a letter means "apply this margin to N tiers." 3R2U = first 3 tiers at R (40%), next 2 at U (25%). A single letter like C applies 40% to all tiers.
-
-
Quantity Tier Pricing
Margin Code Guide
L - 70%M - 65%N - 60%O - 55% A/P - 50%B/Q - 45%C/R - 40%D/S - 35% E/T - 30%F/U - 25%G/V - 20%H/W - 15% I/X - 10%J/Y - 5%Z - 0%
A number before a letter means "apply this margin to N tiers." 3R2U = first 3 tiers at R (40%), next 2 at U (25%). A single letter like C applies 40% to all tiers.

Template Art Files

New Lead

Lead Details
Assignment

Activity Log

New Lead Request

What are you looking for?
Product URLs (optional)
Inspiration Images (optional)

Discussion

New Task

Task Details
Schedule & Assignment

New Referrer

Contact
Address

Linked Customers

Activity Log

Account
Settings
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Art Services
Art File Guide What each method needs
Art File Library All your design assets Art Requests Submit work to your team External Art Services Digitize, vectorize, redraw
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